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Frequently Asked Questions for FBA shipment

When customers bought your items on Amazon, and it was fulfilled by Amazon FBA completely, sellers can solicit feedback in the following ways:

  1. Using the Contact Buyer link in Manage Orders. Select “Feedback Request” for the subject.
  2. Messaging on your packing slip. For example:

Thank you for purchasing our products on Amazon. We strive to offer you the best value and service possible. Please take a moment to rate us as a seller on the Amazon website.

You also can provide buyers with the following instructions on how to leave feedback. For example:

  1. Go to Amazon and click Your Account in the upper right hand corner. (You will need to sign in.)
  2. In the Orders section, under More Order Actions, click Leave Seller Feedback.
  3. Complete the evaluation form and click Submit.