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Frequently Asked Questions for FBA shipment

To provide you with the best quality services, we conform to the requirements of the applicable data protection legislation. This means we:


Clearly specify our purposes before we process personal data, by using this Privacy Statement.


Limit our collection of personal data to only the personal data needed for legitimate purposes.


First ask for explicit permission to process your personal data in cases where your permission is required.


Take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf.


Respect your right to inspect, correct or delete your personal data held by us.


Forest Shipping is the party responsible for all data processing. In this privacy statement, we will explain which personal data we collect and for which purposes. We recommend that you read it carefully.


Contact Form


You can use our contact form to ask questions or make any requests. For this purpose, we use your email address and name and address details. We need this data because of our agreement with you. We store this information until we are sure that you are satisfied with our response. This way we can easily access the information in case you have any following questions, and train our customer service to improve even more.


 


 


 


 


Promotion


Other than the advertisements on the website, we can inform you about new products or services:


By email.


Via social media.


You can object at all times against this promotional communication. On social media, you can block us or use the cancellation option. Further, you can inform us via email.


Publication


We will not publish your personal data.


Advertisements


Our website shows generic advertisements. We do not collect personal data for this purpose, so we cannot know whether you like these or not.


Providing Data to Third Parties


We do not under any circumstance provide your personal data to other companies or organizations, unless we are required to by law (for example, when the police demand access to personal data in case of a suspected crime).


Statistics


We keep statistics on the use of our website, our website makes use of cookies. Cookies are small files in which we can store information, so that you do not have to fill that information again. We can also use them to see whether you are visiting us again. The first time you visit our website, we will show you a notification explaining our cookies and ask for your permission for the use of these cookies. You can disable the use of cookies through your browser setting, but some parts of our website may not work properly as a result of that. We made arrangements with other parties who place cookies through our website. Nevertheless, we cannot fully control what they are doing with their cookies, so please read their privacy statements as well.


Google Analytics


We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We accepted the data processing agreement from Google. We don’t allow Google to use information obtained by Analytics for other Google services, and we anonymize the IP-addresses.


Security


We take security measures to reduce the misuse of and unauthorized access to personal data. We take the following measures in particular:


We take physical measures to protect access to the systems in which the personal data is stored.


We make use of secure connections (Secure Sockets Layer of SSL) to encrypt all information between you and our website when entering your personal data.


Changes to this Privacy Statement


We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes


Inspection and Modification of your Data


You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data. You have the following right:


Being informed on which personal data we have and what we are using it for.


Having incorrect data corrected.


Request to delete outdated personal data.


Revoke your consent.


Object to certain uses.


Please note that you always make clear who you are, so that we can assure that we do not modify or remove the data from the wrong person.


Complaints


If you think that we are not helping you in the right way, please feel free to contact us.


Contact details


Email: Bent@forestshipping.com