Experts in Shipping from China to Amazon FBA Warehouses

We are a proven freight forwarding leader with world class experience in ensuring your goods are delivered either by sea, air, or ground services direct to Amazon FBA warehouses.

Frequently Asked Questions for FBA shipment

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FBA Shipment

Q:

I am not in China but my products need to be shipped to Amazon, can u guys do it?

A:

Yes, definitely. We are your one-stop shipping solution. We have a worldwide network. So where ever your cargo is, we can ship it for you to any FBA address across all of North America, Europe, and Asia.

Q:

How long have you been processing FBA shipments?

A:

We’ve been shipping to Amazon FBA since 2010.

Q:

Why can’t our shipment be delivered even though our ship has arrived at the destination port?

A:

All LTL or sea shipment to Amazon requires an appointment with Amazon. If we do not get an appointment date, we have to wait until its booking.

Q:

Do we need to palletize shipments at the origination site or before you receive it?

A:

No, not necessary. We can palletize your cargo based on Amazon requirements in our origin warehouse or at the destination warehouse.

Q:

If we use your shipping service to FBA, do we need purchase a continuous bond?

A:

No, not necessary. We can help you if you do not have a continuous bond. You can choose to use our bond for free or we offer for purchasing continuous bond at USD500/year.

Q:

Who will be IOR if we do not have a company in destination country?

A:

FBA Shipping is a IOR with good credit in USA, we offer free usage for our clients.

Q:

Can you provide FBA prep service to FBA in China?

A:

Yes, we offer such services. We have our warehouse in Shenzhen, where we can provide prep services as per request.

Q:

Where is your warehouse in China?

A:

We have our own warehouse in Shenzhen.
The address is: 102 A1# MINGXI INDUSTRIAL PARK, NO 4,HUANDE SOUTH ROAD,BAOAN DISTRICT,SHENZHEN (深圳市宝安区怀德南路4号明禧产业园A1栋102 )

Q:

If our cargo is not in Shenzhen, can you handle it ?

A:

We can handle air and sea shipments from nearest airport, seaport. But for courier shipments we need get cargo to our Shenzhen warehouse first. FBA prep service can be only available in our Shenzhen warehouse.

Q:

Can you offer FBA inspection service in USA

A:

Yes , we do this in our LA warehouse, rate could be provided after request

Q:

How many days will it take if we use sea or air to ship to USA FBA?

A:

If by air, the transit time is around 4-7days depended on the air service you choose. If by sea, around 4-6days is needed to make export customs and packing, the transit time from port to port is 14-20days depending on the FBA address. Roughly, it is estimated 30-40 days after we get your cargo to the time we make appointment with Amazon.

Q:

We have different friends who also do Amazon business; do you think we can ship cargo together?

A:

Yes, you can. By doing so, each vendor can save his shipping costs.

Q:

We have some cargo in Amazon that cannot be fulfilled due to inaccurate labeling, wrong marks or quality problems. Do you know how to solve the problem?

A:

We have warehouses in USA to receive cargo so you can have Amazon return the cargo to us, we can re-label it and send it back to Amazon. We can also resell your problematic cargo with a discount price and return money to you.

Q:

How do we make payments to you?

A:

You can make payment to us by bank wire after shipment is cleared from customs and before we deliver to Amazon.

Q:

What does FOB and EXW mean?

A:

FOB means free on board, if you choose the FOB term; supplier needs to cover the local shipping costs before cargo leaves China. EXW means EX WORKS, if you choose EXW; you need to cover all shipment cost from your supplier’s place to the final destination address.

Q:

What is the whole process of FBA shipment?

A:

We have a FBA work flow which could be offered upon request.

Q:

How can we know the chargeable weight?

A:

Firstly, the goods will be calculated by the actual weight and the volumetric weight;
Actual weight of a carton = actual weight of one carton, total is multiplied by the number of cartons shipped.
Volumetric weight of a carton = LWH/ 5000, get integral, use centimeter to calculate (e.g. 19.1KGS, get 19.5KGS; 20.8KGS, get 21KGS). Total is multiplied by the numbers of carton;
Secondly, per above calculation, we can get the actual weight and the volumetric weight which is bigger. The bigger one will be the chargeable weight.
Thirdly, all goods arrive in Forest Shipping warehouse, we will re-measure them to get the final chargeable weight, and then we will issue INVOICE to you.

Q:

What is delivery charge for remote area?

A:

Remote area surcharge is applied for delivery or pick up from an area beyond airline/courier company's standard areas, which are less accessible for picking up and deliveries.

If you have any other questions, feel free to contact us. Thank you!

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